RECEPTIONIST/FACILITIES COORDINATOR

Office base: Herne Hill

Salary: £25,000

We are looking for a friendly, and organised receptionist to join our team. In this role, you will be responsible for providing excellent customer service to our visitors, staff, and couriers. You will also be responsible for maintaining the reception area and ensuring that the building is clean and safe.

Here are some of the things you will do:

• Greet visitors and direct them to the appropriate person or department
• Schedule meetings ensuring audio and video conference facilities are in place and all meeting rooms are tidy and welcoming, with facilities required including refreshments, notepads, etc.
• Arrange travel
• Answer the phone and take messages
• Order supplies (including the kitchens and bathrooms) 
• To manage the car parking facilities in line with the policy in place
• Report all accidents and incidents, and maintain the required documentation
• Ensure deliveries are made through the goods entrance and the appropriate teams are informed, with any storage in the store area kept in a methodical order.
• To ensure that the coffee machines are managed, both in supply and cleaning
• Complete and manage health and safety files as required
• Report any cleaning requirements and concerns to the cleaning team
• Report all maintenance faults and log accordingly
• Conduct weekly office health and safety walks and complete required Health and Safety documents and checks as required, encouraging staff to clear areas at regular times.
• Laise with the office caretaker and help manage his diary, to ensure his tasks are completed successfully.
• Manage the stock of magazines on display in the different areas with the most up-to-date publications visible
• Assist with organising activities and events where appropriate.
• Keep the building clean and safe
  

To be successful in this role, you will need:

• Excellent customer service skills both face-to-face and on the phone 
• Strong communication skills and time management
• Proficient in Microsoft Office Suite
• Excellent administration and facilities skills
• Basic knowledge of health and safety
• Attention to detail
• A positive attitude and willingness to go the extra mile

If you are a friendly, organized, and detail-oriented person who is looking for a challenging and rewarding career, we encourage you to apply!

We positively celebrate Diversity & Inclusion in the Mark Allen Group. We hire great people from a wide variety of backgrounds because it makes our company stronger.

If you feel you don’t meet every single requirement? Keep reading.

Studies have shown that women and people within ethnic minority groups are less likely to apply for jobs unless they meet every single qualification. At MAG we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles

Mark Allen Group consists of seven divisions: MA Healthcare, MA Business, MA Agriculture, MA Education, MA Exhibitions, MA Music Leisure & Travel, and MA Dentistry Media. Content is key to everything that we do, be it across print, digital, or events.

We’re not interested in fitting into what a media company is supposed to look like. We are not wallflowers. Our ever-expanding business has rapidly grown from its humble beginnings and we’re only just getting started….