CLIENT PARTNER

Community Care Inform

Be part of something iconic. Celebrating 40 years of industry leadership, Mark Allen fosters a culture of passion, creativity, fairness, and talent development.

We're seeking a client partner to work on our highly respected Community Care Inform platform, supporting and growing our local authority and university client base. Community Care Inform, our subscription-based websites, help social work professionals make and evidence their decisions and stay informed with up-to-date best practices through a huge range of multimedia content.

Community Care has been supporting social workers and social work leaders for over 50 years, and our new client partner will build strong, consultative relationships with our customers, helping them to fully leverage our platform to drive meaningful change for social workers. They will also play a vital role in identifying and nurturing new business opportunities to expand our reach and deepen our impact across the sector.

Join a team of 550 talented professionals across 7 offices as a Client Partner in our MA Education & Music division. With our hybrid model, you can enjoy the best of both worlds, working three days a week in either our Herne Hill or Sutton office, fostering connection and creativity.

The salary is up to £40,000 (DOE) plus 20% OTE and uncapped bonus, plus benefits. 

What We Offer:

• Ownership and autonomy for a defined region, covering the South of England and South Wales. 
• This role has a clear purpose, as it supports social care professionals by utilising our high-value digital platforms: Community Care Inform Children and Community Care Inform Adults.
  
• The opportunity to manage existing accounts and build new relationships across Local Authorities and Universities, offering support and solutions that genuinely make a difference.
• On-the-job training and ongoing development from supportive senior leaders.
• Flexibility in your diary. Most meetings are currently virtual, but you’ll also attend in-person meetings across your territory as needed.
• Regular collaboration with the Head of Sales to shape and deliver the growth strategy.

What We’re Looking For:

• Alignment with our values. If you're passionate, creative, fair, and nurturing, you’ll thrive in our culture.
• You should have sales experience, ideally in content subscription or a similar field, and most importantly, a willingness to learn and grow in the role.
• Strong communication and presentation skills, both face-to-face and online.
• A structured, organised approach with good time management.
• Confidence in managing accounts and building relationships with key decision-makers.
• A customer-first mindset, focused on finding the right solutions for each client.
• An interest in social care and a desire to contribute positively to the sector.
• You have the willingness to travel across your region when necessary.

Stand Out in Your Application

We want to see your personality, values, and transferable skills shine. To help you stand out, you can:

• Upload a video introduction about yourself.
• Submit a cover letter that highlights your enthusiasm and fit for this role.
• Request a recommendation from someone who can vouch for your potential.

Show us why you’re excited to join us as we celebrate our 40th anniversary!

Key Details:

• Diversity & Inclusion: We value diverse perspectives; they make us stronger. If you’re excited about this role but don’t match every requirement, apply but share how your transferable skills will allow you to thrive.
• Right to Work: Applicants must have the right to live and work in the UK. Unfortunately, we cannot offer sponsorship at this time.
• Our Communities: We’re home to specialist communities, including MA Agriculture, MA Business, MA Education & Music, MA Exhibitions, MA Financial Media, MA Healthcare, and MA Travel Retail

Our Focus: Content is at the heart of everything we do, across print, digital, and events. 

We use technology to identify applications generated by AI, ensuring a fair and human-led recruitment process. We encourage all candidates to apply in your own words so we can get to know the real you.

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